We held our car club's 3-day event here, and everything was great! The food was delicious. The chef even catered to some people's special dietary needs! The bartender was top notch. The staff was very accommodating and helpful. The rooms were well decorated and laid out. Some of our group had issues with the AC in their rooms, but this was addressed quickly (although this keeps me from giving 5 stars). They even had a fire pit with makings for Smores. I would definately recommend The Ridges for hosting an event.
Cute resort nestled up in the mountains. I'd love to go back and spend a weekend just breathing in the fresh air. Very polite staff.
Came for Thanksgiving with our entire family because a member of the family came before and loved it. Arrived to find out it was new ownership and the resort was under renovations. The Lakeview reservation we made didn’t matter apparently because they overbooked the place and didn’t have that type of room for us even tho we paid for it. The place was not decorated, the front desk person told me the renovations shouldn’t bother me even tho I already said that it did. The rooms bathtub didn’t hold water, every outlet is loose and plugs fall out of it. There were children who ran up and down the hallway non stop all night til 11:30 pm. The breakfast that used to be complimentary is non existent now. The room keys NEVER worked, we got at least 15 keys made over the whole stay and that was every room that my family had because they system kept erasing the cards. The whole feel of the place felt like it was in transition. Maybe in a few years it would be better and more established but definitely not what we expected. Gave it one star because it wouldn’t let me post anything less.
I made specific reservations to fit my handicap needs, they promised everything was covered and said they understand what I needed and would make sure to accommodate me. When I got to the resort, the front desk had me on a whole different floor when I clearly stated I needed the first floor due to disabilities. The customer service is not attentive to the customers needs. They put you in any room they have regardless whether reservations were made beforehand or not. If you ask for Lakeview or specific things, it is not guaranteed you will get them. What you get is what they give you and this is the second time this has happened. I will not be back due to this. The handicap accessibility, I needed was not provided even though I was very clear of this situation when I made the reservations.
Absolutely LOVED this place! I travel pretty regularly and have stayed in lots of different places and this is this first one that's ever impressed me enough to want to write a review. First of all, it's absolutely gorgeous in the lodge area and the property has beautiful surprises around every corner so don't just stay in the room! It's worth taking a stroll down to the lake to sit a while on the large pier or one of the many benches under the old shade trees. And in the evening, a little down time at the fire pit is a must. The grounds are very well kept and everything was clean with attention to detail. Also, every single staff member I met, from the lodge staff to the restaurant, were some of the nicest and most helpful people I've ever had the pleasure of interacting with at a lodge or hotel. The restaurant was also very nice and the breakfast was very tasty! Would definitely recommend!
The Ridges Resort On Lake Chatuge is a US Lodging based in Hiawassee, Georgia. The Ridges Resort On Lake Chatuge is located at 3499 US-76, Hiawassee, GA 30546, USA.
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